Overall, the bed is great. There were a few minor dings from shipping, all were hidden bed was complete completed.

The instructions state to put the bed base together first however, I highly recommend putting the cabinet together first and mounting it to the wall. It is larger than the base and you will quickly run out of room. if you follow the instructions.

One of the options as I leave this review is to check the box that indicates real wood. If you call real wood plywood then Sure, this is real wood.

Boxes we well packed and arrived in good shape. No damaged parts or pieces. I put the bed together over several days by myself, but certainly an extra person at times would be helpful with the lifting and positioning of the pieces. I did have to request an extra board as for some reason it did not match in color and it was fairly obvious. Support was excellent and I recieved a better match 2 days later. No problems of fuss. Printed instructions are good, but could be a little more detailed. Watching the video installation is helpful. Be careful with your pieces (screws and bolts)as they send the exact number you need. It would be helpful if they would have a packet of extras.

Previously, we had a queen daybed in our playroom which was great for guests, but considering the amount of time it wasn't in use, we wanted to create more space for the majority of the time. However, we still wanted the ability to have a guest (grandma) sleep over. The LiftBed is perfect. We have the twin horizontal in white. I assembled all by myself - it probably took 3-4 hours total. The bed comes in two large, heavy packages - it's easiest to remove all of the pieces from the box outside or in your garage, and then bring the pieces in (that part probably takes a good 20 minutes at least). Overall, assembly instructions were clear. My only suggestion would be for the instructions to include a tip about how to secure the pieces together with the connector screws. I found that you had a give a slight turn to the connector screw in the opposite direction first, which once I discovered that it went much faster. The only other small gripes are that the paint job was not amazing, so there were a few minor areas that needed touch up. My other gripe is that I don't love the sticky connector covers - a couple have fallen off and I feel like the rest of the piece is so well made and it feels like there should be a better option there. I would like to call out the customer service who was exceptional! They communicated with me over email when I was missing a piece for the matress strap and told them about the paint - they send a replacement piece and white paint marker in a few days…